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In her weblog, Countdown to Cisco Live EMEA, Adele Trombetta, SVP, Cisco Buyer Expertise (CX) EMEA, talked about how excited she is for Cisco Dwell EMEA in just a bit greater than per week, and I agree. Her preview of this occasion supplies an summary of a number of totally different areas the place CX will make a splash this 12 months. Nevertheless, I wish to go a bit deeper and provide you with some extra particulars on what you’ll see in our Buyer Expertise sales space, and round Cisco Dwell February 5-9.
With a dozen CX demos accessible to you at this 12 months’s occasion, let’s get you able to discover and begin accelerating your enterprise outcomes.
CX Sales space
Listed here are the demos one can find contained in the CX sales space in Amsterdam:
Cisco Lifecycle Providers
Take away adoption roadblocks and remodel at velocity with much less danger with our new outcomes-driven service. From enhancing the shopper expertise and enhancing safety to optimizing productiveness and extra, our specialists can assist you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we can assist you speed up time to worth out of your Cisco expertise investments and obtain your enterprise outcomes, quicker.
Automation
Cisco affords options to simplify and velocity up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. No matter the place you might be in your automation journey, Cisco has options which can be straightforward to devour and tailor-made to your wants.
Success Tracks/CX Cloud
Enhance operational effectivity and scale back danger with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with knowledgeable greatest practices, and enhance workers productiveness and expertise with studying sources with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Safety, Consulting and Managed Providers
Two separate demonstrations in our sales space will present you how one can strengthen your group’s safety resilience. Come discover the big selection of CX Safety companies serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused companies to planning, design, and implementation of Cisco Safety merchandise – pre-defined or absolutely custom-made service options cowl your full companies lifecycle.
TAC Improvements
Our high priorities are simplicity, velocity, and effectivity when getting IT points solved, regardless of their dimension. See how self-service automated help workflows can scale back your time to last decision or how RADKit allows distant diagnostic log assortment and automates advanced duties with network-wide APIs to hurry up time to decision. Along with the TAC Improvements demos within the CX Sales space, TAC engineers, gross sales engineers, {and professional} companies engineers may also be accessible by way of Technical Options Clinics and within the Technical Options Clinic Theater.
Buyer Success
Come see how Cisco CX allows prospects in Monetary Providers, Retail, and Utilities to beat IT challenges and ship optimized mission-critical companies, enhance end-to-end safety, and drive extra clever operations. You’ll additionally learn the way we’ve helped them remodel work environments, reimagine communities, and improve buyer expertise.
Cisco Neighborhood
Some of the frequented Cisco digital properties is Cisco Community, which serves greater than 1.4 million guests every month and helps seven languages. Study extra about this trusted, on-line, peer-to-peer group and data hub, the place you at all times have entry to real-time solutions and 24/7 recommendation.
Companion-Powered Buyer Expertise
Go to the CX companion demo to find how companions can improve the shopper expertise with Cisco instruments and platforms. Have interaction with specialists showcasing reside demos of instruments such because the Companion Expertise (PX) Cloud, dive into the capabilities and insights accessible by Lifecycle Benefit and discover how one can drive buyer software program adoption by the digital end-to-end Lifecycle Apply Journey.
Cisco Studying and Certifications
Cisco Studying and Certifications (L&C) can be within the sales space with coaching affords and demos on Cisco U. and Cisco Modeling Labs (CML). You will discover Cisco L&C outdoors of the CX Sales space as nicely, with 30 periods deliberate within the Cisco U. Theater!
Sustainability
Lastly, cease by and let Cisco Buyer Expertise options assist form, scale, and maintain your journey towards sustainability. Align your targets with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to establish, speed up, and measure the influence of your sustainability expertise initiatives.
In fact, that’s solely what we’ve occurring inside the Buyer Expertise sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the best way to assist our prospects notice enterprise outcomes quicker at each step of the lifecycle.
Final however actually not least, head over to the Sustainability Zone and discover ways to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You’ll be able to design a safe, sustainable, and future-proofed sensible constructing with our end-to-end strategy. Come discover our imaginative and prescient to assist create the subsequent technology of smarter buildings.
Now we have a lot we wish to share with you this 12 months at Cisco Dwell EMEA. I hope you’re wanting ahead to it. I do know our CX group is!
If you wish to know extra about our Buyer Expertise presence at this 12 months’s Cisco Dwell, try the CX at Cisco Live web site for essentially the most up-to-date info.
Within the meantime, be happy to go away me a remark or a query beneath, and keep tuned for more information coming your method as we get near the beginning of Cisco Dwell EMEA on February 5.
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